Storm Grey - Stone

Della Vita 6-Year Warranty for Engineered Stone

At Della Vita, we are committed to providing high-quality, durable, and safe surfaces for your home. Our engineered stone is designed to meet the highest industry standards and contains less than 1% crystalline silica, ensuring a safer and more environmentally friendly product. To back the quality and performance of our engineered stone surfaces, we proudly offer a 6-year warranty. Under Australian Consumer Law, you are entitled to a replacement or refund for major failures and compensation for any other reasonably foreseeable loss or damage. For minor defects, we will repair or replace the affected stone within the warranty period.

Coverage of the 6-Year Warranty:

1. Material Defects: Protection against manufacturing defects, such as cracks, chips, or pitting that occur under normal use.
2. Surface Integrity: Coverage against surface degradation, including excessive discoloration, stains, or loss of gloss, under regular maintenance and care.
3. Structural Stability: Coverage for the engineered stone's integrity, ensuring it remains free from separation or delamination under normal conditions.
4. This warranty is valid for the original purchaser and the product must be installed at the original site.
5. Requires proof of purchase and verification of the product’s installation at the site.

Exclusions:

1. Engineered stone used in commercial or industrial settings.
2. Damage caused by improper installation or failure to follow Della Vita’s installation guidelines.
3. Surface damage caused by exposure to harsh chemicals, abrasive cleaning tools, or misuse (e.g., cutting directly on the surface without proper protection).
4. Damage from excessive heat exposure beyond typical household use, such as placing hot cookware directly on the surface without protection.
5. Normal wear and tear, including minor scratches, marks, or dulling of the surface due to regular use.
6. Modifications or alterations not in accordance with Della Vita’s original product specifications.
7. Improper care or maintenance, including failure to follow Della Vita’s care and cleaning instructions.

Safe Composition and Low Silica Content

Della Vita’s engineered stone contains less than 1% crystalline silica, significantly reducing the health risks associated with exposure to silica dust during fabrication and installation. This makes our stone surfaces not only high-performing but also a safer choice for your home and for those handling the product during installation.